About us
Our History
Zhengzhou Generate Machinery Co.,Ltd. is the professional provider of vibrating, conveying, lifting equipments and other related equipments. And our main products are various kinds of vibrating sieves and conveyors, such as rotary vibrating sieves, test sieves, belt conveyors, modular conveyors, roller conveyors, slat conveyors, bucket elevators, various extruders and so on.
We have rich sales experience exporting to Europe, USA, Middle east, Southeast Asia etc for more than 30 years. We have rich design, manufacturing, debugging experience and our professional designer can meet any of your special requirements.
"Free your hands, because of us" is our enterprise mission; "Work together, win together" is our service spirit; "Growth, innovation, responsibility" is our core value; "Leading intelligence, unlimited technology" is our development concept.
Generate Machinery will be your best choice. We are on the way to making more roads for you. If you have any question, please do not hesitate to ask us.
Our Services – We Support You at Every Steps
Pre-Sales Service
Demand Analysis and On-Site Assessment
Our technical team conducts a multi-dimensional needs analysis based on the customer's production process, material characteristics, and on-site space conditions to ensure the correct initial solution.
Solution Design and Selection Recommendations
Based on the customer's industry characteristics and application scenarios, we recommend the most suitable equipment type and configuration, including conveying routes, capacity ratios, and structural layout.
Production Line Integration and Interface Planning
Based on the customer's existing equipment, we pre-plan interface dimensions, connection methods, and control logic to minimize later modifications to the production line and waste resources.
Sample Testing and Technical Verification
For applications requiring fine screening or conveying, we provide sample testing services to verify the feasibility of screening accuracy or conveying efficiency.
Project Budget and Delivery Commitment
After the solution is finalized, we provide a detailed quote and production schedule to ensure the customer has clear and manageable budget and delivery expectations.
After-Sales Service
Installation Guidance and Commissioning Support
We provide detailed installation manuals and technical drawings. We dispatch engineers to on-site for installation and commissioning as needed to ensure stable equipment operation.
Operation Training and Maintenance Guidance
We provide on-site or remote training to customer operators to ensure they are familiar with equipment operating procedures, common troubleshooting, and routine maintenance procedures.
Equipment Files and Maintenance Plans
We create a separate file for each device, recording factory specifications, maintenance schedules, and parts replacement information. We can also recommend an annual maintenance plan based on the service life.
Remote Technical Support and Problem Response
We provide technical assistance via video or remote connection for common faults. We guarantee a 48-hour response to complex technical issues, and provide on-site support when necessary.